Experience.com Integrates with Total Expert

Experience.com's integration with Total Expert is a game-changer in the mortgage industry, significantly enhancing customer engagement and feedback mechanisms. This partnership enables automated data transfer from Total Expert to Experience.com, streamlining survey distribution and ensuring timely feedback collection. Configurable settings allow for exporting customer review data back to Total Expert, enabling mortgage professionals to view and analyze feedback directly within the CRM environment. This integration enhances efficiency in managing the customer lifecycle, from initial contact to post-transaction feedback, fostering a comprehensive and proactive customer experience strategy.