Insurance
QQCatalyst
Customer Engagement in Insurance
QQCatalyst is a robust and user-friendly insurance agency management platform, featuring built-in CRM and marketing automation capabilities, developed by QQSolutions. This platform is renowned for its simplicity and efficiency in managing insurance-related customer interactions and processes.
Experience.com Integrates with QQCatalyst
Experience.com's integration with QQCatalyst revolutionizes customer feedback management in the insurance sector by enabling automatic survey dispatch at crucial interaction stages. Salient features include smooth transaction data transfer into Experience.com, effective organization with specific campaigns, and sophisticated automation of tailored survey campaigns. These are customized based on customer roles, transaction types, insurance products, or geographical locations, ensuring a highly personalized interaction experience.
The Results Speak For Themselves
51.5+
Improvement in NPS®
5x
Improvement in Survey Completion Rate
1.9
Improvement in Google Star Rating
10x
Growth in Total Reviews Collected Annually
Experience.com is constantly evolving and improving. The real-time feedback is very helpful with our customers.
— Connie L.
Mid-Market
Excellent way to gauge your client’s experience! Very easy to use and the integration with social media platforms is excellent.
— Manny A.
Mortgage Loan Originator
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