Insurance
HawkSoft
Insurance Customer Experience
HawkSoft is a comprehensive CRM solution, specifically designed to streamline operations in the insurance industry. It offers robust workflows for managing both commercial and personal insurance lines, coupled with an efficient auto-documentation process that meticulously records every client interaction. This advanced system ensures a thorough and organized approach to insurance management, enhancing both efficiency and client satisfaction.
Experience.com Integrates with HawkSoft
Experience.com's integration with HawkSoft advances customer engagement in the insurance sector by automating surveys at crucial points in sales and claims processes. Highlights include seamless transfer of policyholder information, intelligent allocation to specific campaigns, and sophisticated automation based on interactions for enhanced feedback collection.
The Results Speak For Themselves
51.5+
Improvement in NPS®
5x
Improvement in Survey Completion Rate
1.9
Improvement in Google Star Rating
10x
Growth in Total Reviews Collected Annually
Experience.com is constantly evolving and improving. The real-time feedback is very helpful with our customers.
— Connie L.
Mid-Market
Excellent way to gauge your client’s experience! Very easy to use and the integration with social media platforms is excellent.
— Manny A.
Mortgage Loan Originator
Do more with Experience.com
Search Rank Platform
World’s first Search Optimization Platform for professionals
Customer Experience
Optimize customer experiences at scale
Reputation Management
Your reputation; our AI-powered solutions
Employee Experience
Drive employee engagement; recruitment to retention