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    Monica Jones at CrossCountry Mortgage

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    Senior Vice President of Lending | NMLS #290779

    Works at 
    CrossCountry Mortgage | Branch NMLS #1754567
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    Jennifer F
    Benicia, CA
    Posted on October 12th, 2026 09:03 PM
    Monica was extremely quick in getting me pre-approved and subsequently my loan. She and her assistant Desiree explained each step and kept me calm, as I was very nervous. They made what can be an extremely stressfull situation a bit less.
    Reply from Monica Jones
    October 20th, 2026 03:40 PM
    Jennifer, I'm glad to hear that Desiree and I were able to make the pre-approval and loan process smoother for you at CrossCountry Mortgage, LLC. It's important to me that you felt calm and informed throughout each step. Thank you for sharing...
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