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Michael Grove, Ruoff Mortgage
VP Branch Manager | NMLS# 1037919 | Ruoff Mortgage...
Additional Licenses: NMLS# 1037919.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and s... Show More
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9 AM to 5 PM
Fri
9 AM to 5 PM
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closed
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Reviews from Web
Michael worked tirelessly for us through the entire process. His communication was great, would respnd early in the morning and late at night. He did a great job of explaining everything to us, I highly recommend Michael.
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Michael worked tirelessly for us through the entire process. His communication was great, would respnd early in the morning and late at night. He did a great job of explaining everything to us, I highly recommend Michael.
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Michael Grove, Ruoff Mortgage has received a review with 5 star rating from Ole_ A
Everything was very professional and on time!
Michael was great to work with! We appreciated his timeliness, prompt texting, clear explanations, and seamless coordination with Loan Butler. This may be a small thing, but if Loan Butler's software is owned by Ruoff (proprietary), it would...
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Reply from Michael Grove
July 20th, 2026 08:24 PM
Madeline, I'm pleased to hear you had a wonderful experience and appreciated my timeliness and communication throughout the process. Thank you for the feedback regarding Loan Butler's software and the co-signer situation; I understand how these...
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Absolutely wonderful! The process was fast! Less than 30 days from finding our home to closing. Michael was on top of everything!
Reply from Owner
July 20th, 2026 05:13 PM
Epic, I'm pleased to hear that the process was so efficient and that everything went smoothly for you. It's great to know I could help you close on your home in less than 30 days. Thank you for sharing your wonderful experience!
As a first time homebuyer, I was extremely nervous and felt overwhelmed by the process however, Michael helped us feel at ease. He was straight forward and prompt with all of our questions. In the end everything went better than expected.
Kwik and ez
Reply from Michael Grove
July 16th, 2026 04:44 PM
Anthony, I'm grateful for your positive feedback. It's nice to hear that you found the process quick and easy.
Michael knows what he's doing. He helped me get approval with a very tricky income situation, and I'd recommend him for anyone who needs a little extra work and attention to detail. Thank you so much Michael!
Reply from Owner
July 17th, 2026 09:10 PM
Christian, I appreciate your kind words and recommendation. I'm glad I could assist you with your income situation and provide the attention to detail you needed. If you have any more questions or need further assistance, feel free to reach...
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👍👍👍👍👍👍👍👍👍👍
Reply from Michael Grove
July 7th, 2026 06:54 PM
Christian, I’m thankful for the positive rating and your support. If there's anything more you'd like to share about your experience, feel free to reach out.
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About
Additional Licenses: NMLS# 1037919.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Lender
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2013
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 1037919
Hobbies
- Woodworking
- Ping Pong
- Soccer
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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