Top 5%
Michael Grove, Ruoff Mortgage
VP Branch Manager | NMLS# 1037919 | Ruoff Mortgage...
Additional Licenses: NMLS# 1037919.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and s...... Show More
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8 AM to 6 PM
Wed
8 AM to 6 PM
Thu
8 AM to 6 PM
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Reviews from Web
As a first time homebuyer, I was extremely nervous and felt overwhelmed by the process however, Michael helped us feel at ease. He was straight forward and prompt with all of our questions. In the end everything went better than expected.
Kwik and ez
Michael knows what he's doing. He helped me get approval with a very tricky income situation, and I'd recommend him for anyone who needs a little extra work and attention to detail. Thank you so much Michael!
👍👍👍👍👍👍👍👍👍👍
Reply from Michael Grove
July 7th, 2026 06:54 PM
Christian, I’m thankful for the positive rating and your support. If there's anything more you'd like to share about your experience, feel free to reach out.
Michael Grove from Rouff was outstanding from start to finish. He was professional, knowledgeable, and genuinely cared about making sure everything was done right. He communicated clearly throughout the process, arrived on time, and took the...
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Reply from Michael Grove, Ruoff Mortgage
July 6th, 2026 02:54 PM
Christopher, I appreciate your kind words and am pleased to hear that you had a stress-free and enjoyable experience. It's great to know my attention to detail and commitment to customer service made a positive impact. Thank you for recommending...
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Michael Grove, Ruoff Mortgage has received a review with 5 star rating from Ashley C
Reply from Owner
July 6th, 2026 08:53 PM
Ashley, thank you for the 5-star rating. I'm glad to know you had a good experience with me at Ruoff Mortgage.
We will always recommend Michael to all of our friends and family. He made the process so smooth and was always available for our questions. This is our third time working with Michael and we will not go anywhere else. He is truly the best!
Reply from Michael Grove, Ruoff Mortgage
July 3rd, 2026 04:36 PM
Benjamin, I'm grateful for your trust and ongoing support. It's great to know that the process felt smooth and that I could be there for your questions. Thank you for recommending me to your friends and family—I'm happy to continue working...
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Thank you,Micheal groove for the miracle work in getting our dream house approved! Your patience and guidance meant the world to us.
Reply from Owner
July 3rd, 2026 03:11 PM
Rafhan, I'm grateful for your kind words and pleased to have been part of your journey to securing your dream home. Your appreciation for my patience and guidance truly means a lot to me.
excellent communication and friendly welcome .
Reply from Michael Grove, Ruoff Mortgage
July 2nd, 2026 03:10 PM
Muhammad, I appreciate your kind words about my communication and the welcome you received. It's great to hear that your experience was positive.
Michael Grove, Ruoff Mortgage has received a review with 5 star rating from Aaron S
Reply from Owner
June 12th, 2026 02:25 PM
Aaron, thank you for the great rating. I appreciate it and am here if you ever need assistance in the future.
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About
Additional Licenses: NMLS# 1037919.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Lender
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2013
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 1037919
Hobbies
- Woodworking
- Ping Pong
- Soccer
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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